Important – when you register to book on our system it will ask you if you’d like to receive notifications and reminders and account management information. Please tick ‘yes’ for this. It is not an opt-in for marketing – it allows the system to send you your booking confirmation, joining instructions and a reminder for your course, as well as notifications for waiting list places if you are on one. You will not receive these otherwise and people have on rare occasion missed their workshop because of this.

It will also ask you whether you want to receive newsletters and promotions. This is a marketing opt-in and please only say yes to this if you wish to receive emails about our courses.

1. If we have incorrectly described a Workshop, you may have a legal right to end the contract between us (or we may place you onto an alternative Workshop that satisfies your requirements).

2. If you change your mind and want to cancel a Workshop more than 14 days before a Workshop is due to start, we will offer you a full refund less any fees we have been charged by the card payment company for processing the booking.This is usually 3.98% of the ticket price paid plus £0.40.

3. If you change your mind and want to cancel a Workshop within 7 to 14 days before a Workshop is due to start then provided we can refill your space, we will offer you a full refund less any fees we have been charged by the card payment company for processing the booking. This is usually 3.98% of the ticket price paid plus £0.40. If we cannot refill your space you will not be entitled to any refund.

4. No refund is offered for cancellations received by us within 7 days of when a Workshop is due to start or for any no shows on the day.

Please read the full Cancellation Policy here >

These are the terms and conditions on which you must comply with when accessing our Website and booking a workshop. They incorporate our Privacy Policy, Cookies Policy, and tell you who we are, the workshops, other services we offer, how to book Workshops with us, details of how you and we may cancel Workshops and Appointments, what to do if there is a problem, and other important information. You will also need to register for an individual account if you want book any Workshops with us.

Please read the full Terms and Conditions here >